Free Shipping with $50 or More!

Effective Date: 01/01/2025

At Smokin’ Tin Roof LLC, we take pride in crafting high-quality, handcrafted sauces and want you to love every purchase. If you’re not completely satisfied, we’re here to help!

Returns & Refunds

Due to the perishable nature of our products, we do not accept returns. However, we offer replacements in the following cases:

1. Damaged or Defective Products

If your order arrives damaged, leaking, or defective, please contact us within 7 days of delivery with:
✅ A photo of the damaged item(s)
✅ A photo of the packaging & shipping label
✅ Your order number

Once verified, we will issue a replacement.

2. Incorrect or Missing Items

If you receive the wrong item or your order is incomplete, please reach out within 7 days of delivery. We will promptly send the correct item(s) at no additional cost.

Exclusions

🚫 We do not accept returns for personal taste preferences.

How to Contact Us

📧 Email: [email protected]
📞 Phone: 603-899-7369
🌐 Website: https://smokintinroof.com

We appreciate your support and look forward to bringing bold, handcrafted flavors to your table!

Need help?

Contact us at [email protected] for questions related to returns.